Privacy Policy
1. Information We Collect
Personal data provided by the user: name, email address, company, phone number if requested by the contact or registration form.
Technical information automatically collected: IP address, browser type, operating system, pages visited, date and time, unique identifiers, behavior within the site.
Integration or platform data: if the bot connects to WhatsApp, CRM, or other tools, account identifiers, interaction metadata, selected language, etc. are recorded.
2. Purpose of Data Processing
Bot operation: responding to messages, initiating conversations, interpreting commands.
Improvement and personalization: adapting responses based on language, previous interaction, or user profile.
Marketing and communication: sending promotional emails, newsletters, and updates if the user has given consent.
Security and prevention: protection against fraud, unauthorized access, and analysis of anomalous usage.
3. Legal Basis
User consent to collect and process data.
Execution of the contracted service (the operation of the bot). Legitimate interests to improve the product, respond to inquiries, or protect the platform.
4. Data Retention
Personal data is retained as long as the user's account exists and up to 2 years after the last interaction (or as required by law). Automatic records (logs) are stored for security purposes for a reasonable period (for example, 6-12 months) and then deleted or anonymized.
5. Data Sharing
Service providers: hosting, CRM, messaging services (such as WhatsApp), email.
Legal obligations: comply with requests from authorities where legally required.
With consent: if sharing data with partners or integrators is permitted (for example, analytics).
6. User Rights
From countries with data regulations (such as Peru, EU, or others) you may request:
Access, correction, deletion, restriction of processing. Data portability. Withdrawal of consent. Object to processing based on legitimate interests. To exercise these rights, you may write to contacto@minion.bot.
7. Security
We implement technical and organizational measures such as: HTTPS / TLS connection. Encryption of sensitive data. Backups and internal access controls. Regular vulnerability assessments.
8. Cookies and Similar Technologies
We use first-party or third-party cookies to: Allow the active session and remember user preferences. Analyze site traffic using analytics tools. Display relevant content based on language or previous usage. The user can manage or disable cookies from the browser; however, some site features may be lost.
9. Minors
The service is not intended for minors under 13 years of age (or 14/16 depending on local law). We do not knowingly collect information from minors. If we detect that data from minors has been collected without parental consent, it will be immediately deleted.
10. Changes to This Policy
We reserve the right to update this policy. We will publish the version date (for example, "Last updated: July 7, 2025") and notify registered users by email about significant changes.
Personal data provided by the user: name, email address, company, phone number if requested by the contact or registration form.
Technical information automatically collected: IP address, browser type, operating system, pages visited, date and time, unique identifiers, behavior within the site.
Integration or platform data: if the bot connects to WhatsApp, CRM, or other tools, account identifiers, interaction metadata, selected language, etc. are recorded.
2. Purpose of Data Processing
Bot operation: responding to messages, initiating conversations, interpreting commands.
Improvement and personalization: adapting responses based on language, previous interaction, or user profile.
Marketing and communication: sending promotional emails, newsletters, and updates if the user has given consent.
Security and prevention: protection against fraud, unauthorized access, and analysis of anomalous usage.
3. Legal Basis
User consent to collect and process data.
Execution of the contracted service (the operation of the bot). Legitimate interests to improve the product, respond to inquiries, or protect the platform.
4. Data Retention
Personal data is retained as long as the user's account exists and up to 2 years after the last interaction (or as required by law). Automatic records (logs) are stored for security purposes for a reasonable period (for example, 6-12 months) and then deleted or anonymized.
5. Data Sharing
Service providers: hosting, CRM, messaging services (such as WhatsApp), email.
Legal obligations: comply with requests from authorities where legally required.
With consent: if sharing data with partners or integrators is permitted (for example, analytics).
6. User Rights
From countries with data regulations (such as Peru, EU, or others) you may request:
Access, correction, deletion, restriction of processing. Data portability. Withdrawal of consent. Object to processing based on legitimate interests. To exercise these rights, you may write to contacto@minion.bot.
7. Security
We implement technical and organizational measures such as: HTTPS / TLS connection. Encryption of sensitive data. Backups and internal access controls. Regular vulnerability assessments.
8. Cookies and Similar Technologies
We use first-party or third-party cookies to: Allow the active session and remember user preferences. Analyze site traffic using analytics tools. Display relevant content based on language or previous usage. The user can manage or disable cookies from the browser; however, some site features may be lost.
9. Minors
The service is not intended for minors under 13 years of age (or 14/16 depending on local law). We do not knowingly collect information from minors. If we detect that data from minors has been collected without parental consent, it will be immediately deleted.
10. Changes to This Policy
We reserve the right to update this policy. We will publish the version date (for example, "Last updated: July 7, 2025") and notify registered users by email about significant changes.